Comments for Mintys Mutterings

Comment on Crystal Motor Company: Northampton – Review by admin

admin — Wed, 12 Mar 2014 19:06:37 +0000

In reply to Adam.

I assure you, we all have lives. Some people have bad experiences, others good.

It is important that future customers are aware of both sides of the story.

Oh and chill out with the CAPS, you’ll find your comments might be received better….

Comment on Crystal Motor Company: Northampton – Review by admin

admin — Wed, 12 Mar 2014 19:02:55 +0000

I do find it a little odd that two of the positive comments have come from the same IP address, but using different email addresses.

Read into that what you will.

Comment on Crystal Motor Company: Northampton – Review by Adam

Adam — Fri, 07 Mar 2014 10:58:06 +0000

OMG I was looking for a car and somebody told me about Crystal Motor Company so I googled them to see all these reviews which did not look good for this company. However they had the car I needed at the right price so I decided to go and have a look. WELL what a surprise. The staff where great and friendly so I looked around the car and it all looked fine had a drive and really liked the car so I took the leap and bought it. Well 3 days later I picked up the new car and was over the moon with it and drove away happy. Well then it all starts the next morning, I wake up to go to work in my new shiny car drove onto the duel carriage way and the car started to splutter then it came to a stop! I was mad!! I called the garage and told them what has happened. Well 10 minutes later the owner turned up looked at the car and tried to start it ( at this stage i was wondering what I had done ). The owner then looked at me and told me that it was all my fault I then got angry WHAT DO YOU MEAN I shouted he replied you have ran out of petrol he then called the garage and somebody turned up with fuel I did not know what to say they put a full can of fuel in. I the offered him the money and they would not take it.

SO ALL I CAN SAY IS THERE IS AWAYS TWO SIDE TO A STORY SO ALL YOU SAD PEOPLE TRYING TO BAD MOUTH PEOPLE AND GET A LIFE !!!!!!!!!!!!!!!!!!!!!!!!!

Comment on Crystal Motor Company: Northampton – Review by Daniel Szymula

Daniel Szymula — Fri, 07 Mar 2014 10:53:41 +0000

I bought an Audi TT from Cristal Motor and have no problems whatsoever with the car. I can recommend them as a first class garage in every way. Very helpful, co-operative and and reliable. Many thanks. Dan

Comment on Crystal Motor Company: Northampton – Review by john

john — Fri, 07 Mar 2014 08:58:03 +0000

we just bought car Zafira 2002 from Crystal Motor Company.
The Person was serving as was very helpfull .
They told me what i wanted to know and.
. Very honest and great service …

i didn’t have any problems with the car.

My car is running good and definitely I will go back to Crystal if will need buy next car.

THANKS YOU CLINT

Comment on Crystal Motor Company: Northampton – Review by john

john — Fri, 07 Mar 2014 08:44:35 +0000

In reply to minty1978.

I just bought a car from Crystal Motor Company and i didn’t have any problems.
Person was serving me was very nice and helpfull . They told me what i wanted to know . Very honest and great service … My car is running well and definitely I will go back to Crystal to buy another car if will need it.

Comment on Crystal Motor Company: Northampton – Review by minty1978

minty1978 — Thu, 06 Mar 2014 14:16:26 +0000

Hi Rachael, many thanks for your reply. I feel it is always good to hear from both sides of the story.

Comment on Crystal Motor Company: Northampton – Review by Rachael

Rachael — Thu, 06 Mar 2014 12:40:02 +0000

My name is RAchael and I work in reception at Crystal Motor Company, just to confirm that your invoice has been posted to your home address. The problem with the alternator was rectified and paid for by ourselves. This was for the Carbon Bushes which is not part of the warranty. Trading Standards are NOT investigating. As a goodwill gesture we fixed the car for £625 + vat when you advised us that Allen Ford were going to charge you £1950 saving you £1200. You were also provided with a courtesy car for the time we had your vehicle. After speaking to you last week you seemed perfectly happy when you left. It is just such a shame that people are very quick to comment about bad reviews, What about ALL the GOOD ones!!!!!
We have been trading for over 20 years with thousands of satisfied customers.

Comment on Crystal Motor Company: Northampton – Review by Bea

Bea — Sat, 01 Mar 2014 11:50:13 +0000

In reply to Bea. six weeks later and we'll still in the throes of these car 'specialists' finding out why the £5,000 car suddenly stopped working and continues to suddenly stop working, even after they fiddle with it and request £750 IN CASH with NO RECEIPT.. Trading Standards are investigating..

Comment on Crystal Motor Company: Northampton – Review by Bea

Bea — Tue, 21 Jan 2014 15:54:43 +0000

In reply to Bea.

but what is indicative of their service is: whilst their ‘feedback’ page is full of positive comments (quite obviously written by themselves) – the facility to put in our feedback doesn’t work… why not?